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Why Choose Us

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  • Best Quality

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FAQs

𝐇𝐨𝐰 𝐥𝐨𝐧𝐠 𝐰𝐢𝐥𝐥 𝐢𝐭 𝐭𝐚𝐤𝐞 𝐭𝐨 𝐫𝐞𝐜𝐞𝐢𝐯𝐞 𝐦𝐲 𝐨𝐫𝐝𝐞𝐫?

  • We aim to dispatch orders within 1–3 working days.
  • Standard UK delivery: 3–5 working days after dispatch.
  • Express UK delivery: 1–2 working days after dispatch (if selected at checkout).

𝐃𝐨 𝐲𝐨𝐮 𝐨𝐟𝐟𝐞𝐫 𝐢𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐬𝐡𝐢𝐩𝐩𝐢𝐧𝐠?

Currently, we only deliver within the United Kingdom.
We hope to expand to international delivery soon — stay tuned!

𝐂𝐚𝐧 𝐈 𝐜𝐚𝐧𝐜𝐞𝐥 𝐨𝐫 𝐜𝐡𝐚𝐧𝐠𝐞 𝐦𝐲 𝐨𝐫𝐝𝐞𝐫?

You may cancel your order within 2 hours of placing it by contacting us at info@jacfashion.co.uk via WhatsApp 07368 588603.
Unfortunately, we cannot make changes or cancel orders once they are processed or custom fabrics have been cut.

𝐖𝐡𝐚𝐭 𝐢𝐟 𝐈 𝐫𝐞𝐜𝐞𝐢𝐯𝐞𝐝 𝐚 𝐟𝐚𝐮𝐥𝐭𝐲 𝐨𝐫 𝐰𝐫𝐨𝐧𝐠 𝐢𝐭𝐞𝐦?

We’re really sorry! Please contact us within 48 hours of receiving your order with photos and your order number.
We will arrange a replacement or refund quickly.

𝐂𝐚𝐧 𝐈 𝐫𝐞𝐭𝐮𝐫𝐧 𝐦𝐲 𝐨𝐫𝐝𝐞𝐫?

Yes — if your item is unused and in original packaging, you can return it within 14 days of delivery.
Please note that custom fabric cuts and personalized items are non-returnable unless faulty.

𝐇𝐨𝐰 𝐝𝐨 𝐈 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐲𝐨𝐮?

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